How FIDELYA Works

Turn Every Visit into a Loyalty Experience

  1. ✨ 1. Set up FIDELYA in minutes

    Sign up for free, customize your brand with your logo and colors, and create your first digital menu or points program. No POS or extra hardware needed — everything starts with a unique QR code for your business.

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  2. 📲 2. Customers scan your QR

    Each visitor scans the QR with their phone and instantly accesses your digital menu. From there, they can browse products, promotions, and start earning points with every purchase or visit.

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  3. 🎁 3. Points are earned automatically

    With every transaction, customers collect points saved to their personal profile. You decide how many points to give and which rewards to unlock. It’s fast, seamless, and completely digital.

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  4. 🏅 4. Rewards and achievements are unlocked

    Depending on your plan, customers can redeem simple rewards (Free) or enjoy gamified experiences with levels, badges, and rankings (Advance and Pro). This keeps them coming back again and again.

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  5. 📊 5. Manage everything in one place

    From the FIDELYA dashboard, you control menus, launch promotions, activate boosters, and track customer and sales analytics. Every data point becomes a loyalty opportunity.

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  6. 🔄 6. The cycle repeats

    Customers return, scan, earn points, level up, and redeem more rewards. FIDELYA creates a virtuous cycle of loyalty that grows your business effortlessly.

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Instant Information

Real-Time Data and Comprehensive Tracking

Data available in seconds, not days. The information FIDELYA collects is immediately accessible on your dashboard.

All sales indicators, reservations, and customer behavior metrics update in real time. Make decisions instantly without waiting for daily reports.

Data available in seconds, not days. The information FIDELYA collects is immediately accessible on your dashboard.

Monitor your best-selling dishes and categories at any moment.

Identify which menu items are trending by hour, day, or customer profile, and adjust your offerings to maximize revenue and satisfaction.

Monitor your best-selling dishes and categories at any moment.

Loyalty and rewards at the click of a button

Track in real time how your customers earn points, level up, and redeem rewards within fidelya. Adjust promotions and benefits on the fly to keep them engaged.

Loyalty and rewards at the click of a button

Pricing That Makes Sense

Basic

Basic plan to get started with FIDELYA at an affordable price.

$ 20000
+ IVA
/ Monthly
Get Startedicon
3Connected tables
20Loyal customers
  • Basic digital menu with real-time updates
  • Limited storage for images and documents
  • Basic email support

Starter

Ideal for digitizing your menu with FIDELYA and trying out essential features.

$ 45000
+ IVA
/ Monthly
Get Startedicon
5Connected tables
50Loyal customers
  • Interactive digital menu with real-time updates
  • Featured product boosters to maximize sales
  • Basic custom design (colors and fonts)
  • Unlimited storage for images and documents
  • Trial Loyalty module (up to 50 registered users for 3 months)

Advance

Most Popular

Perfect for businesses looking to enhance customer experience and optimize operations through data analysis and greater visibility.

$ 70000
+ IVA
/ Monthlyshape
Get Startedicon
20Connected tables
UnlimitedLoyal customers
  • All features from the Starter Plan
  • Multi-language menu
  • Data analytics
  • Unlimited Loyalty

Pro

For medium and large businesses seeking to maximize customer retention and optimize operations with advanced features and automation.

$ 100000
+ IVA
/ Monthly
Get Startedicon
50Connected tables
UnlimitedLoyal customers
  • All features from the Advance Plan
  • Upcoming modules included at launch
  • Advanced data analytics
  • Detailed customer insights

Loyalty

Includes only the features of the loyalty program.

$ 20000
+ IVA
/ Monthly
Get Startedicon
0Connected tables
UnlimitedLoyal customers
  • Unlimited Loyalty

Exclusive

For fully customized businesses with tailored features and premium support.

Get Startedicon
UnlimitedConnected tables
UnlimitedLoyal customers
  • All features from the Pro Plan
  • Custom development and integrations
  • Personalized consulting
  • Dedicated support and onboarding priority
Testimonials

This Is What They Say About ARIA

FIDELYA has transformed the way we manage our restaurant. With the digital menu, orders update instantly and we avoid kitchen mistakes. Our customers love the interactive experience!

María González
María González

Owner of Café Central

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Thanks to FIDELYA, we have increased customer loyalty. The gamified Loyalty program encourages repeat visits, and level-based rewards work wonderfully to keep them engaged.

Carlos Pérez
Carlos Pérez

Manager at Bar La Esquina

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Table management via FIDELYA is incredibly intuitive. We no longer rely on paper notes; now we see in real time which tables are occupied and drastically reduce wait times.

Lucía Ramírez
Lucía Ramírez

Owner of Pizzería Bella Napoli

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The FIDELYA reports and metrics module gives us full visibility into daily sales and best-selling products. With that data, we make precise decisions to improve our menu and promotions.

Andrés Torres
Andrés Torres

Partner at La Taberna del Puerto

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Implementing FIDELYA was super quick. In less than a week, we had personalized digital menus and our team learned to use it with no complications. Technical support answered all our questions immediately.

Patricia Suárez
Patricia Suárez

Director at Café Aromas

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The FIDELYA loyalty program allowed us to reward frequent customers with levels and exclusive rewards. Now we see weekly repeat visits and a notable increase in the average ticket.

Fernando López
Fernando López

Administrator at Restaurante Sol y Sombra

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Integration with our POS was perfect. FIDELYA syncs stock and prices in real time, avoiding discrepancies and improving coordination between kitchen and service.

Valentina Herrera
Valentina Herrera

Executive Chef at Bistró Verde

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With FIDELYA, we have optimized workflow: servers see orders instantly, the kitchen receives notifications without delay, and customers can pay directly from their phone. Everything runs like clockwork.

Ricardo Muñoz
Ricardo Muñoz

Operations Manager at Bar Luna

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FAQ

Frequently Asked Questions

  • We offer a wide range of services including web development, branding, and digital marketing to help businesses grow and succeed.

    • Essentials: Focused workshop to identify core values and USP.
    • Growth: In-depth workshop to establish a clear and differentiated brand identity.
    • Enterprise: Comprehensive brand positioning strategy encompassing all aspects of your brand.
  • You can request a quote by filling out the contact form on our site or emailing us directly at info@fidelya.com with your project details.

  • Our turnaround time depends on the project's complexity, but we typically deliver within 2-4 weeks for standard projects.

  • Yes, we specialize in custom solutions tailored to meet the unique needs of your business or project.

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From 12000+ Customer Reviews