Turn Every Visit into a Unique Experience
✨ 1. Activate FIDELYA in minutes
Request your demo, customize your brand with your logo and information, and create your first menu or points program. No POS or extra hardware needed — everything starts with a unique QR for your venue.
OnboardingCTARápido📲 2. Your customers scan the QR
Each visitor scans the QR or opens the link from their phone to access your digital menu. From there, they can view products, promotions, and start earning points with every visit.
QR realFallbackSin fricción🎁 3. They earn points automatically
With every purchase, customers accumulate points stored in their profile. You decide how many points to award, how many levels there will be, and which rewards to unlock. It’s fast and fully digital.
PerfilRachasProgreso🏅 4. They unlock rewards and achievements
Depending on the plan you choose, customers can redeem simple rewards or enjoy gamified experiences with levels, badges, rankings, and social interaction. This motivates them to return again and again.
PuntosRecompensasLealtad📊 5. You manage everything in one place
From the FIDELYA dashboard, you control your menus, launch promotions, activate boosters and super boosters to rotate stock as you wish, and review customer analytics. This turns every data point into a loyalty opportunity.
DataControlKPIs🔄 6. The cycle repeats
The customer returns, scans, earns points, levels up, and redeems more rewards. FIDELYA creates a virtuous loyalty loop that grows your business effortlessly.
RotaciónFidelidadDiversión
Smart Modules for Comprehensive Management
🏠 Centralized Home
A homepage designed as a hub: active promotions, available rewards, events, and quick access to the entire ecosystem (menu, loyalty, badges, rankings, social, reservations). As a PWA, your customers can save the app like a native one and receive push notifications (depending on the plan) to return at the perfect moment.
📈 Operational Insights
Actionable metrics we measure today:
- Usage peaks: busiest hours and days in the app.
- AI usage: users who interact the most with the assistant.
- Preferences: most liked/saved products.
- QR scans: who scanned whom and when (waiter/station → customer).
A clear panel that turns every interaction into ready-to-act insights: when to activate a Super Booster, how to adjust promotions, and which campaigns to prioritize.
🎁 Customer Loyalty
Turn every visit into progress:
- Automatic points for purchases or visits.
- Levels with tier-based rewards.
- Simple redemptions directly from the customer’s phone.
Quick signup with Google/QR and fully configurable rules by the admin.
🏅 Badges
A system of customizable and automated badges to reward achievements, streaks, preferences, and engagement. Define icon, rules, benefits, exclusivity by copies, cooldowns, and expirations. Grant them manually or automatically based on real behavior. Build your own “universe” of achievements and turn loyalty into social status and motivation.
🏆 User Rankings
Dynamic rankings by venue or season that drive healthy competition and repeat visits. Configure criteria (visits, points, redemptions, unique badges), tie-breakers, and time windows (weekly, monthly, seasonal). Display them on the Home screen and reward your Top 10 with benefits or special badges.
🍽️ Digital Menus
Dynamic and visual digital menus that showcase your products attractively.
Supports multiple languages, price variants, schedules, and tags (🌱 vegan, 🌶️ spicy, ✨ new, etc.).
Integrated with Booster/Super Booster, AI recommendations, and smart QR by table or campaign.
Optimize the experience and turn every visit into a sales opportunity.
⚡️ Booster & Super Booster for Products
- Booster: highlight key products to increase visibility.
- Super Booster: flash offers with limited time and/or stock (e.g., “2x1 for 60 min” or “valid for the first 10 customers”), featuring a countdown timer and urgency-driven design.
Perfect for moving off-peak hours, rotating inventory, and increasing average ticket size.
📢 Ads + Push (PWA)
Communicate promotions and events with banners, ribbons, and popups inside the menu. Complement with push notifications (PWA) to bring customers back when it matters most (depending on the plan). Segment by schedule, preference, or reward status.
👥 Social Interaction
Create social experiences inside your venue:
- Match Mode: connect customers when there’s mutual interest (Tinder-style).
- Networking Mode: visible profiles to connect and collaborate (ideal for cafés/coworking spaces).
Strengthen community, themed events, and emotional loyalty.
🦾 AI Assistant
Intelligent recommendations based on your menu and customer behavior.
Suggest pairings, highlight favorites, and answer questions instantly.
AI helps increase average ticket value and enhances satisfaction with every visit.
🎶 Real-Time Music / Artists
Display which DJ, band, or playlist is live.
Connect your venue’s atmosphere with the app experience and promote your events from the Home and Ads modules.
🗓️ Reservation System
Accept reservations and reduce no-shows with reminders.
Integration with Cover Manager and a simple flow directly from the Home.
Optimize occupancy and shifts seamlessly.
Pricing That Makes Sense
Loyalty Lite
NewIdeal for small businesses that want to build loyalty with QR and rewards, without a digital menu.
IDEAL PARA: Barbershops, beauty salons, boutique gyms, neighborhood cafés, and food trucks.
- Basic loyalty (points + rewards)
- Ads (banners, ribbons, and popups)
- 1 location included
- Basic analytics
Loyalty Advance
NewComplete loyalty system with levels, badges, and rankings — no digital menu required.
IDEAL PARA: Businesses seeking deeper loyalty (levels, rankings, and achievements) while keeping operations simple.
- Advanced loyalty (points + rewards + levels + badges + rankings)
- Ads (banners, ribbons, and popups)
- 1 location included
- Basic analytics
Starter
Everything you need to retain customers and boost sales.
IDEAL PARA: Cafés, ice cream shops, pizzerias, and small restaurants that want to digitize their menu and add loyalty.
- Interactive digital menu
- Basic loyalty (points + rewards + levels)
- 2 locations included
- Product boosters
- Ads (banners, ribbons, and popups)
- Basic analytics
Pro
Most PopularGamified loyalty with AI, push notifications, and social experiences.
IDEAL PARA: Bars, pubs, nightclubs, medium-sized restaurants, and emerging chains seeking to increase repeat visits through modern and engaging experiences.
- Everything from Starter plan
- Super Boosters
- Social interaction (Match & Networking)
- Pro loyalty (badges, levels, and rankings)
- AI-powered menus and recommendations
- Advanced analytics
- Pairings
- Multi-language
- Push notifications (2,000 included/month)
- 3 locations included
Elite
PremiumFor large chains and enterprises that need everything without limits.
IDEAL PARA: Restaurant chains, hotels, casinos, and franchises that require scalability, dedicated support, and full customization.
- Everything from Pro plan
- Unlimited users and locations
- Unlimited push notifications
- Priority 1:1 support
- Dedicated onboarding and consulting
- Custom functionalities
Brands That Trust Us
These are some of the businesses already using FIDELYA. Swipe to see more and open their live app.
Skybar Valdivia
Digital experience with AI and competitive loyalty system.
- Super Boosters with limited stock/time
- Loyalty with levels and badges
- Push notifications
- AI-based recommendations
Here’s What They Say About FIDELYA
FIDELYA has transformed the way we manage our restaurant. With the digital menu, orders update instantly and we avoid kitchen errors. Our customers love the interactive experience!
Owner of Café Central
Thanks to FIDELYA, we’ve increased our customer loyalty. The gamified loyalty program encourages repeat visits, and the level-based rewards work perfectly to keep them engaged.
Manager at Bar La Esquina
Table management through FIDELYA is incredibly intuitive. We no longer depend on paper notes; now we can see in real time which tables are occupied and drastically reduce wait times.
Owner of Pizzería Bella Napoli
FIDELYA’s reporting and analytics module gives us full visibility of daily sales and best-selling products. With that data, we make precise decisions to improve our menu and promotions.
Partner at La Taberna del Puerto
Implementing FIDELYA was incredibly fast. In less than a week, we had personalized digital menus and our team learned to use it effortlessly. The technical support answered all our questions immediately.
Director of Café Aromas
FIDELYA’s loyalty program allowed us to reward frequent customers with exclusive levels and rewards. Now we see repeat visits every week and a noticeable increase in average ticket size.
Manager at Restaurante Sol y Sombra
The integration with our POS was perfect. FIDELYA syncs stock and prices in real time, preventing discrepancies and improving coordination between kitchen and service.
Executive Chef at Bistró Verde
With FIDELYA, we’ve optimized our workflow: waiters see orders instantly, the kitchen receives notifications without delay, and customers can pay directly from their phones. Everything runs like clockwork.
Operations Manager at Bar Luna
Frequently Asked Questions
We offer a wide range of services including web development, branding, and digital marketing to help businesses grow and succeed.
- Essentials: Focused workshop to identify core values and USP.
- Growth: In-depth workshop to establish a clear and differentiated brand identity.
- Enterprise: Comprehensive brand positioning strategy encompassing all aspects of your brand.
We offer a wide range of services including web development, branding, and digital marketing to help businesses grow and succeed.
- Essentials: Focused workshop to identify core values and USP.
- Growth: In-depth workshop to establish a clear and differentiated brand identity.
- Enterprise: Comprehensive brand positioning strategy encompassing all aspects of your brand.
You can request a quote by filling out the contact form on our site or emailing us directly at info@fidelya.com with your project details.
Our turnaround time depends on the project's complexity, but we typically deliver within 2-4 weeks for standard projects.
Yes, we specialize in custom solutions tailored to meet the unique needs of your business or project.