🧠 An Assistant That Knows Your Customers

With FIDELYA, your menu becomes much more than just a product display — it turns into an intelligent assistant, capable of suggesting personalized options based on user behavior, visit history, and your venue’s preferences.

🤖 What Does the AI Assistant Do?

• Automatically recommends products based on what similar customers ordered.
• Suggests pairings or upsells to increase the average ticket value.
• Learns from customer behavior to deliver better results over time.
• Shows relevant promotions according to each user’s profile and level.
• Integrates with the loyalty system, enhancing the overall experience.

📊 Data It Learns and Uses

• Visit history
• Most purchased products by level
• Usual consumption time
• Previous preferences (e.g., vegetarian, non-alcoholic)
• Popularity by day or weather (optional with external modules)

🧩 Examples in Action

• 🍔 “Did you enjoy that burger last time? Today we have a 15% discount on that same line.”
• 🍷 “Customers at your level often pair this wine with their meal.”
• 🧁 “You’re just one step away from leveling up. Want to add a dessert and earn extra points?”

The AI Assistant is smart, useful, and completely transparent to the customer.

💼 Benefits for the Business

• Increases average ticket value without being intrusive.
• Reduces customer indecision.
• Improves conversion on strategic products.
• Enhances cross-campaigns with loyalty and promotions.
• Gathers insights for future decisions.

⚙️ Full Control for the Administrator

• You can define which products to boost, which behaviors to prioritize, and which logic to follow.
• Or simply let the system learn and evolve automatically.

🧪 AI Trained by Your Own Business

Unlike generic systems, FIDELYA’s AI Assistant is trained with your restaurant’s real data.
It’s not a global AI — it’s yours.

Become a venue that understands its customers before they even speak.
Welcome to the future of personalized service.